Introduction
At FlectraTech, we are dedicated to offering premium, personalized services in AI Prompt Engineering, Python Coding, and Social Media Marketing. We strive to provide an exceptional experience for each customer, ensuring that all services are of the highest quality and tailored to meet specific needs. As part of our commitment to transparency and customer satisfaction, we have established a No Refund and No Return policy, which is clearly outlined in this Refund and Returns Policy. By engaging with our platform and making a purchase, you agree to comply with the terms set forth in this policy, acknowledging that all transactions are final once completed.
Non-Refundable Purchases
Once a payment is processed, it is deemed final and non-refundable under any circumstances. This policy applies to all services offered through FlectraTech, including but not limited to AI consultations, Python coding sessions, and social media marketing services. When a customer completes a purchase and submits payment, this automatically triggers the scheduling and allocation of resources required to deliver the service. Given the time-sensitive nature of our offerings, once the service is booked and resources are allocated, the transaction becomes final, and no request for refunds, chargebacks, or reversals will be accepted.
The rationale behind this non-refundable policy is to ensure the efficient use of resources and to maintain the integrity of our platform. Our services are tailored to individual customer needs, and once a session or consultation is scheduled, it involves both time and effort from our team, which cannot be undone or reversed. As a result, once a service has been booked, all related payments are non-refundable.
Non-Returnable Services
All services provided on the FlectraTech platform are non-returnable. Once a service is booked and the payment is processed, the resources and time required to deliver that service are automatically committed. As such, our services cannot be returned, exchanged, or canceled after the payment has been processed and the service scheduled. This policy is in place to prevent misuse of the platform and to maintain fairness for all users. We encourage customers to carefully review all details before finalizing a service purchase to ensure that the selected service meets their needs and expectations.
Payment for Services is Non-Transferable
Any payments made for services, including wallet recharges, are final and non-transferable. Once funds are added to a customer’s wallet or a payment for a service is processed, those funds are exclusively available for use within the platform and cannot be transferred, refunded, or used for any purpose other than the specified service. Wallet balances are only valid for transactions on the FlectraTech platform, and no withdrawals or transfers to other accounts or individuals are permitted. This ensures that the platform remains secure and prevents abuse of the wallet system.
Service Scheduling and Availability
All services provided on the FlectraTech platform are subject to availability and scheduling. While we strive to offer flexible booking options, once a booking has been confirmed, the service is deemed scheduled and time is specifically reserved for you. In the event of extraordinary circumstances, such as system outages, natural disasters, or other force majeure events, FlectraTech may adjust or reschedule services. However, this will not entitle the customer to a refund, as the payment remains valid for the service rendered or rescheduled. We will notify customers of any changes to their service schedule as soon as possible, but the payment will remain non-refundable regardless of any changes or delays caused by external factors.
Failed Transactions and Payment Gateway Issues
In the event of a failed payment, insufficient funds, or a payment gateway error, the transaction will be automatically canceled. FlectraTech is not responsible for any fees or costs incurred due to payment failures or errors, including issues with payment gateways, insufficient balance, or technical problems. It is the customer’s responsibility to ensure that the payment is successfully processed before booking a service. In cases where the transaction fails, the customer will need to resolve the payment issue with their payment provider before making another attempt. If a transaction fails due to an issue with the payment provider, FlectraTech will not be liable for any costs or inconvenience caused.
Security and Integrity of Transactions
At FlectraTech, we take the security of our customers’ financial transactions very seriously. All payments are processed through encrypted and secure payment gateways, ensuring that sensitive information remains protected. Once a payment is processed and confirmed, it is considered final, and no payment reversal or chargeback requests will be entertained. This policy is in place to safeguard both customers and the platform from fraud and to ensure the smooth operation of services.
FlectraTech uses only trusted, reputable payment processors that comply with the highest security standards to prevent unauthorized access or manipulation of financial transactions. Once payment is received and the booking is confirmed, the service is immediately initiated, and no further action can be taken to reverse the transaction. This eliminates any gaps or potential disputes regarding the processing of payments and helps maintain the integrity of the platform.
Dispute Resolution Process
By using our platform, you agree that any dispute or issue related to the refund or payment process will be resolved in accordance with our Terms and Conditions. In the event that a dispute arises regarding a transaction, chargeback, or non-refundable service, both parties agree to resolve the matter through binding arbitration as outlined in our Terms and Conditions. All legal matters will be governed by the jurisdiction in which FlectraTech is incorporated, and both parties agree to submit to the exclusive jurisdiction of the courts in that region.
Modification of the Refund and Returns Policy
FlectraTech reserves the right to update, amend, or modify this Refund and Returns Policy at any time. Any changes made will be communicated to customers via email or through a notification on the platform. Continued use of our platform after the policy has been modified constitutes your acceptance of the revised Refund and Returns Policy. We encourage customers to review the policy periodically to stay informed of any updates that may affect their interactions with our platform.
Acknowledgment and Acceptance
By proceeding with any payment or booking on the FlectraTech platform, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund and Returns Policy. You further agree that once a payment is processed, it is final, and no cancellations, refunds, or chargebacks will be permitted. You also agree that any disputes will be handled according to the procedures outlined in our Terms and Conditions and that the payment process is non-reversible and secured.
This Refund and Returns Policy has been implemented to ensure that all customers and users are treated fairly, and to protect the platform from fraudulent claims or abuses. We are committed to offering a transparent and secure service for all of our users, and by agreeing to these terms, you help us maintain a high level of integrity and professionalism in our operations.
This enhanced Refund and Returns Policy is designed to offer comprehensive coverage and clarity, ensuring that payment gateways and users alike are fully informed about the non-refundable and non-returnable nature of services on the FlectraTech platform. By adhering to these terms, both the customer and the platform are protected, and potential gaps for payment gateways are minimized.